Shipping Information
Dispatch Information
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All orders are processed within 1-2 business days after purchasing. We do not ship during the weekend or Queensland public holidays. Some exceptions may apply during promotional and busy holiday periods.
Please double check the address you provide during shipment, we will not be held responsible for any packages that end up lost or delayed due to an incorrect address provided by the customer.
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All goods are shipped through Australia Post from Gold Coast, Australia.
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We may use a range of our freight and courier partners when shipping large orders or when shipping to New Zealand
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We are currently only shipping within Australia and New Zealand. For international inquiries, please contact us at hello@templeandhome.com
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Australia
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Orders over $80 | Free Standard Postage
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Orders over $150 | Free Express Postage
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$12.95 Flat Rate Standard Postage
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Please allow up to 7 business days for delivery once shipped
New Zealand​
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$19.95 Flat Rate Postage to New Zealand
Please Note: There are current delays in international shipping due to COVID-19. We ask for your patience during these times.
International customers (outside of Australia) are responsible for all import duties, customs, and local taxes charged by your country. We are unable to advise the amount of these fees and we recommend for you to contact your country's customs office for respective charges and rates on a package coming outside of your country. Temple and Home will not be held liable or responsible for the custom delays, duties or taxes that may apply.
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COVID-19 SHIPPING INFORMATION
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Due to the unprecedented results of COVID-19, please expect delays with all deliveries during this time due to flights being grounded and delays occurring with customs clearances that are constantly changing. Unfortunately, these delays are out of our control but we are keeping in contact with our shipping partners to make sure that everything keeps moving. We kindly ask that we all be patient and understanding during this time.
You will find more information here: https://auspost.com.au/about-us/news-media/important-updates/coronavirus
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